Once a payment goes through, payment processing fees are non-refundable to Picture Your Thoughts LLC and to the BUYER.
Picture Your Thoughts LLC is NOT RESPONSIBLE if the customer drops and/or damages their item(s). If your item arrives damaged, you have 24 HOURS to contact us from the time the USPS tracking shows the package is delivered.
Picture Your Thoughts LLC is not responsible for lost/ damaged packages.
If your item does arrive damaged, contact us ASAP!
If the wrong item was shipped to you by mistake, email Picture Your Thoughts LLC. Make sure you add a subject to your email, this helps me attend to your needs quicker, send proof of your order, and information, and a picture of the items that you received. We will make it right!
Package Sent Back?
When filling out at check out you must include your FULL address, don't forget your house/apt/unit/etc.
Picture Your Thoughts LLC not responsible for insufficient addresses submitted by the consumer.
If the Address Mistake was made before a consumer receives their confirmation email they still have the opportunity to fix and correct their address by contacting Picture Your Thoughts LLC. The Consumer has 24 hours to reach out, otherwise, there's no further action that can be done to resolve the issue.
Picture Your Thoughts LLC uses FDA approved products and is not responsible for any allergies or injuries of ANY KIND.